Reference

Your Privacy Controls at bonus4d

bonus4d keeps your account, wallet, and cookie choices in one privacy flow, so you can open your account with clear data steps before reaching Aviator, Wild Bandito, or…

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bonus4d Your Privacy Controls at bonus4d
CONTACT PATHS

Reach Us About Your Data

Fast privacy contact matters when your phone number changes, a QRIS record looks unfamiliar, or you want a copy of account data before you explore the lobby again.

Live chat Use live chat from 09:00 to 23:00 WIB when you need a privacy request logged while you are signed in. Our team may ask for your username and a recent DANA, OVO, GoPay, or QRIS reference.
WhatsApp support Message our WhatsApp support during 09:00 to 23:00 WIB for account-data questions tied to phone changes or device access. We will not ask for your password, full wallet PIN, or unrelated personal records.
Email privacy desk Send privacy requests to [email protected] when you need a written trail for access, correction, or deletion questions. Include your username, registered phone number, and the payment rail involved, but do not send wallet PINs.
DATA HANDLING

How We Handle Your Data

Every privacy step is tied to how your account actually works: login checks, wallet matching, cookie choices, and help requests.

Account data

We collect the details you enter during account setup, including username, contact data, and security prompts. These records help us verify access, send account messages, and match your request to the right profile.

Payment records

DANA, OVO, GoPay, and QRIS activity creates references we use to reconcile wallet events and answer privacy questions. We keep only the payment data needed for account checks, support, and required record keeping.

Cookie choices

Cookies help remember your session, language preference, and basic device status. You can clear cookies in your browser settings, though a fresh login may be needed before you return to account or wallet pages.

Device security

We use device signals such as browser type, IP range, and login timing to spot unusual access. Check Account > Profile > Security if you notice a new phone, shared computer, or unexpected session.

Retention steps

We keep account and transaction records only for business, security, support, and legal needs. When records are no longer needed, we aim to remove them from active systems or reduce them to non-identifying form.

Change requests

You can ask us to correct, access, or delete certain personal data by contacting support. We may need to verify your identity first, especially when the request touches wallet records or login credentials.

Privacy Questions Before You Join

Your privacy questions should be answered before you share account or wallet data. These answers explain what we collect, how cookies work, why payment references are kept, and how you can contact us. They also show the exact account paths and support channels to use when you want a privacy action handled by our team.

We collect the details you enter, such as username, phone number, login credentials, and security data. We also record device signals and wallet references when you use DANA, OVO, GoPay, or QRIS.

Payment references help us match wallet events to your account, check unusual activity, and answer support requests. We use them as transaction records, not as permission to access your wallet PIN or outside app activity.

Yes. Contact live chat, WhatsApp support, or [email protected] with your username and registered phone number. We may verify your identity before sending data linked to account access, wallet records, or support history.

Start with Account > Profile and update the detail you can edit there. If the field is locked, contact support from 09:00 to 23:00 WIB so we can verify your account before changing it.

Yes. Cookies and similar browser storage may remember your session, language choice, and basic device status. You can clear them through your browser settings, but you may need to sign in again afterward.

Only team roles that need the request to answer you, secure the account, or check a wallet record should access it. We limit internal access and keep request handling tied to support and security tasks.

You can ask us to delete certain personal data by contacting support or emailing [email protected]. Some records may need to stay for security, transaction checks, dispute handling, or legal record needs.

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